We observe the requirements of the EU General Data Protection Regulation (GDPR) in respect of all personal data held by us at any time. This means that your personal data is only used for the specific purposes for which it was collected. The data we collect is not disclosed to third parties without the consent of the individual whom it is about, unless there is legislation or other overriding legitimate reason to share the information (e.g. the prevention or detection of crime, or the Civil Aviation Authority (CAA)). Please be aware that data protection outside the European Economic Area (EEA) in certain destinations may not be as strong as the legal requirements in the UK.
We will not use any personal data relating to you, which we hold at any time for any purpose other than in connection with your booking and to inform you of relevant available offers. We will not pass on such data to third parties save where this is necessary in connection with the performance by us of our contract with you or as otherwise authorised by you. If you do not wish to receive our newsletters you can simply click on the appropriate unsubscribe button.
Information we collect
In running and maintaining our website we may collect and process the following data about you:
Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
We may also collect “Other Data” that generally do not reveal your specific identity or do not directly relate to an individual.
Cookies. We collect certain data from cookies, which are pieces of data stored directly on the computer or mobile device that you are using. Cookies allow us to collect browser type, time spent on the Online Services, pages visited, referring URL, language preferences and other aggregated traffic data. We use functional cookies to obtain the data for security purposes, to facilitate navigation, to display content more effectively, to collect statistical data, to personalize your experience while using the Online Services and to recognize your computer to assist your use of the Online Services. We also gather statistical cookie data about use of the Online Services to continually improve design and functionality, understand how they are used and assist us with resolving questions. Advertising cookies further allow us to select which advertisements or offers are most likely to appeal to you and display them while you are using the Online Services. We also use them to send marketing emails and to track responses to online advertisements and marketing emails.
Third Party Advertising. We may use third-party advertising companies to serve advertisements regarding goods and services that may interest you when you access and use the Online Services, other websites, or online services. To serve such advertisements, these companies place or recognize a unique cookie on your browser (including through use of pixel tags).
Pixel Tags and other similar technologies. We collect data from pixel tags (also known as web beacons and clear GIFs), which are used with some Online Services to, among other things, track the actions of users of the Online Services (including email recipients), measure the success of our marketing campaigns and compile statistics about usage of the Online Services.
Use of your information
We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:
- To provide information to you that you request from us relating to our products or services.
- To provide information to you relating to other products that may be of interest to you.
- To inform you of any changes to our website, services or goods and products.
Storing your personal data
Any information you have given us is stored securely; away from the hands of those with unauthorised access.
Access to information
In accordance with the EU General Data Protection Regulation (GDPR) you have the right to access any information that we hold relating to you.
Changes to this Policy